Ask us - LivinnX Poland

Let us answer your questions

All about LivinnX

Yes, LivinnX remains fully operational during this time.
We have taken a number of steps to ensure the safety and comfort of our residents.
If you have additional questions – contact us by e-mail –

During office hours, from Monday to Friday from 10am to 7pm and Saturdays from 10am to 5pm.

Please remember that your rent payment must be submitted prior to move-in.

The price of the rent includes utilities: water, electricity, heating, waste collection, 24/7 security, video surveillance, WiFi, technical support in the apartment.

Please remember that an additional fee of 150PLN is due monthly in addition to your rent installment for the unlimited use and cleaning of all common areas.

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Kto może zamieszkać w LivinnX?

Any student or young professional can live at LivinnX.
If you are under 18, feel free to reach out to the LivinnX Team via email at We will consider your situation individually.

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Jak można dokonać rezerwacji?

– online under Find Your Room
– sending an e-mail to the following address:
– in our LivinnX Office on Romanowicza 4 street

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Czy jest możliwość przeprowadzenia procesu rezerwacji online?

Yes, we provide you with the possibility to book a room off-site. You may choose to submit your booking online and simply arrive at our community on your move-in day. The booking may be submitted on the website, via e-mail, or telephone. Ask us about virtual tours!

You may submit a payment via bank transfer, or by card in the LivinnX office and online.
Please remember that we do not accept cash payments.

Each person who would like to live at LivinnX must sign a lease agreement. In addition, it is necessary to provide a surety agreement or submit a prepayment of one month’s rent, which will be credited towards the last month of the lease.

– Identity document: national ID or passport.
– Additionally, a student ID (if you already hold a student status) or a confirmation of acceptance for studies.

Of course! We are available during our office hours for in-person tours as well as virtual tours. Appointments as well as walk-ins are welcome. Virtual tours are offered through WhatsApp, Instagram, and Facebook.

We stand out from other housing options by providing you with innovative amenities created with students in mind. Here, you will have the possibility to use amenities like gym (available 24 hours a day), sauna, study room, game room, rooftop terrace with a hot tub, a climbing wall, a slide. We also host events in the building organized by the LivinnX Team!

The rent is due by the 5th weekday of each calendar month.

If you would like assistance with reaching us from the airport or Kraków Główny Central Station – give us a call or send us an e-mail to and we will help you find your way.

Yes, WiFi is available throughout LivinnX.

Yes, the LivinnX team organizes events in the building. We support your passions, guarantee fun entertainment, and ensure that you will remember your stay in LivinnX as the time of your life!

The gym has high quality Technogym equipment with options for everyone, an exercise studio, and even a running track at your disposal! The LivinnX Team is going to prepare a program dedicated to the residents of the dormitory, which will include yoga classes and training under a qualified trainer’s supervision. The gym is available 24 hours a day, all days of the week.

On weekdays, the sauna is available in the evenings from 7PM to 10PM, on weekends from 9AM to 11AM and from 7PM and 11PM. Additionally, you have a relaxation area and showers at your disposal.

Anything necessary for celebrating important events together, organizing a ‘best cake competition,’ or simply having a delicious dinner together. Full kitchen equipment including two large refrigerators, cooking utensils, plates, bowls, cutlery, glasses, cups, a place to prepare and eat meals are available for all students living in the dormitory.

A large space for studying and working together is at your disposal. It is equipped with desks, tables, a printing & scanning station a coffee station when you need extra fuel, and conference rooms for private meetings or study groups. Here, you can study in an environment where thoughts, views and creative visions are shared. In addition, walls are equipped with whiteboards.

The terrace is located on the top floor of our building, from where you may enjoy a breathtaking panoramic view of Krakow. It’s the perfect spot for fresh spring mornings, fun summer nights, brisk fall evenings, and more. Here, you will find a hot tub, deck chairs, grills, and a lounge area.

Please bring bed linens and towels.

Together with the team of architects, we have made every effort to ensure that the rooms are equipped with necessary furniture. You will be provided with everything you need to live comfortably. But if you have your favourite piece of furniture or object, you can take it with you. We will not object.

Please contact the LivinnX Team prior to hanging anything on the walls; they will make a technical analysis and provide you with instructions.

Yes, it is possible. Please contact the LivinnX Team.

Quiet hours are from 10PM to 6AM from Monday to Friday and from 23PM to 7AM on weekends. The exceptions are the dormitory events organized by the LivinnX Team and these will be considered individually.

We offer a cleaning service in the common areas, which is included in the price. Each resident is personally responsible for cleaning his/her own room.

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Czy mogę palić?

The entire LivinnX building is strictly non-smoking. Smoking is only allowed outside in the areas dedicated for this purpose.

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Gdzie zgłaszać niedogodności w LivinnX?

If there is a technical problem in your unit, you may report it via the Student Panel, which can be found in the tab at the top of our website.
If there are other inconveniences, please contact a member of the LivinnX Team.

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Czy mogę przyjmować gości?

Certainly! All guests must simply report to the reception desk to check in and receive an entrance pass. Guests may remain in the building until 10PM during the day.
You may have up to three guests at one time, and only one person may stay overnight. Overnight visits are possible twice per week free of charge, the fee for each additional visit is 30 €.

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Czy mogę wybrać współlokatora?

Of course! Additionally, we offer complimentary roommate matching and pair residents based on common preferences.

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Czy można wracać do akademika o dowolnej porze, czy jest zamykany na noc?

There is no curfew for residents at LivinnX and the reception and security staff are always available 24/7. Please simply remember your key card and keys as you leave and return.

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Jakie środki transportu znajdują się w okolicy?

There is a tram and bus stop and a train station right next to LivinnX.

You may consume alcohol if you are over the legal age. However, glass bottles are not permitted in any common areas at LivinnX.

No, there is a total ban on storing and using intoxicants.

No, LivinnX is a pet – free community.

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Co w przypadku, gdy coś się zepsuje w pokoju?

Any technical problems should be reported through the Student Panel, which you can access by clicking on the tab at the top of the page.
If you have any questions, please contact a member of the LivinnX Team.

Please contact us via e-mail at

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Gdzie mogę suszyć pranie?

Yes, dryers are available in the laundry room.

If you would like to host an event in common areas, please contact us via e-mail.
Present your idea in a message and send it to